Payments and Account Management
Find help with purchases, payments and account settings.
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Accepted payment methods
Find the payment methods available for your Polyfunded purchase and understand why options can vary.
Purchasing an evaluation
Choose a current offer, complete checkout and recover access without repeating a completed payment.
Failed payments
Troubleshoot a declined, incomplete, duplicated, or charged Polyfunded payment safely.
Refund policy
Understand when Polyfunded challenge fees are generally non-refundable and how to report a billing error.
Changing account details
Update Polyfunded account details safely and understand when ownership verification may be required.
Contacting support
Contact Polyfunded support with the details needed for faster help on rules, payments, access, or reviews.