Breaches and incomplete milestones are different
An account can fail when a loss limit or applicable inactivity deadline is breached. Integrity and eligibility rules also apply. Your account status and saved terms determine the outcome.
Having fewer than 20 qualifying settled positions does not by itself mean the account has failed. A consistency milestone that is not yet met is also different from a loss-limit breach. Both must be satisfied for Evaluation eligibility while the account remains active and within its rules.
Check the account record
Open My challenge to review status, remaining loss allowance, the activity deadline and positions. Open positions reserve funds; the ticket checks available balance, exposure and position limits before acceptance.
Do not assume older parlay or campaign terms describe the current single-outcome market ticket.
Ask for a review
If a status or settlement appears incorrect, contact support with the account or position reference, event name and time. Support can investigate the record; a reversal is not guaranteed. Never send passwords or authentication codes.