Balance and available balance
Your challenge balance measures settled virtual performance. Available balance also accounts for virtual amounts reserved in open positions. Loss limits and exposure may reduce the amount permitted for a new position further.
For example, an account with a $1,000 virtual balance and $25 reserved in an open position has $975 available before any additional loss-limit constraints. The $1,000 is not a customer deposit or withdrawable money.
Track the selected account
Open My challenge in Markets or visit the account page. Check the account selector before reviewing progress or confirming a position.
Wins, losses and win rate are calculated from the account's complete history, not only the latest displayed positions. Win rate excludes open, void and partial results. No percentage is shown until a win or loss has settled. Win rate describes performance; it is not an Evaluation requirement.
Payments and rewards are separate
The challenge fee purchases access. It does not fund a withdrawable balance. Phase Rewards depend on the applicable rules and review, rather than a withdrawal of the virtual balance.